Progressive Insurance gets solid reviews across the industry. What I like about Progressive is they’re not just another car insurance company. They actually offer a pretty wide range of coverage options, which makes checking out Progressive insurance reviews worth your time. Here’s something cool: Progressive was the first company to sell auto insurance online and they pioneered drive-in claim centers. That kind of innovation probably explains why they compete so well in this space.
Progressive has made some smart changes to how they handle business. They’ll actually file claims for you instead of making you call in. Plus, they’ve got several discounts for high-risk drivers, like good driver discounts even if you have multiple tickets, good student discounts for full-time high schoolers, safe driver discounts if you’ve kept a clean record for five years or more, and non-owner collision and comprehensive coverage if you own your car outright. One gap though: Progressive doesn’t sell homeowner or renter’s insurance directly. You’d have to buy those policies from other insurance companies that work with their forms.
Progressive’s comprehensive one-year coverage plan is pretty thorough. It covers bodily injury (medical bills, lost wages, pain and suffering, funeral costs), property damage (your car and other property like roofs or garages), and comprehensive coverage for everything else not covered in those first two categories. Yes, their plans cost more than some competitors, but the potential savings on premiums can make up for that higher upfront cost.
They also have a specific line called High Risk Driver Insurance for people who’ve been in multiple accidents. This covers medical bills, lost wages, and related costs for these drivers. The coverage is unlimited, so you’re protected even if you need repairs on another vehicle after getting hit. Interesting note: some of these products are actually required if you want to drive in Massachusetts.
Progressive’s Better Business Bureau rating gets mentioned a lot in reviews. The BBB regularly evaluates insurance and credit companies, tracking how often they have customer problems. Progressive is among the Massachusetts companies that get reviewed regularly by the BBB, and their score is part of the public record.
I’ve looked at quite a few Progressive insurance reviews that focus on their claims process. The big questions are: how easy is it to file a claim and get paid, and how long does compensation take? While some people find Progressive’s claim process straightforward, others struggle with it. That’s a real concern if you’ve been in an accident and need to know whether the wait for compensation will be worth it.
Their roadside assistance plan is worth mentioning too. It’s not available everywhere and only comes with certain plans. But people who have it seem to appreciate the service, especially when they need towing. These Progressive insurance reviews give you the details on this coverage and when it actually helps.
Overall, the reviews I’ve seen give good insight into Progressive as a company and their various services. I hope this helps you figure out what coverage might work for you. Even if Progressive’s quotes look cheap, think about policy duration, roadside assistance, flat tire coverage details, and rental car reimbursement costs. With any big decision like this, shopping around beats taking the first offer you get.